Gastos de envío
The shipping prices below do not apply for oversized goods such as: Surfboards, Stand Up Paddle Boards and Paddles. We do not ship to islands outside of Germany, except: Great Britain, Ireland and the Balearic Islands (Ibiza, Mallorca, Menorca) and the Canaries. Please consider extra shipping costs to island locations.
Pick up in Germany
Pick ups at our location are possible: JUCKER HAWAII, Königstrasse 19b, D-53773 Hennef. Store hours: Mo – Fri: 10:00 – 18:00. Once your order is complete we notify you via E-Mail when your board is ready for pick up.
Shipping Costs Inside Germany:
Free shipping for all orders from EUR 99.-, otherwise these conditions apply:
Shipping Cost: EUR 3.95 for orders below EUR 99.-
Island surcharge: Additional charges of EUR 12.- apply for the following German Islands: 18565 (Hiddensee), 25849 (Pellworm), 25859 (Hooge), 25863 (Langeneß), 25869 (Gröde), 25938 (Föhr), 25946 (Amrum), 25980, 25992, 25996, 25997, 25999 (Sylt) 26465 (Langeoog), 26474 (Spiekeroog), 26486 (Wangerooge), 26548 (Norderney), 26571 (Juist), 26579 (Baltrum), 26757 (Borkum), 27498 (Helgoland)
Shipping Exclusion: Due to the special status we can’t offer any shipment to the following Zip code: 78266 (Büsingen am Hochrhein)
Oversized Items: A surcharge of EUR 39.95 applies for Surfboards and SUP-Boards. A surcharge of EUR 8.50 applies for SUP Paddles.
Estimated delivery time: All orders paid until 12.00 will be shipped the same day, otherwise delivery takes 1 – 2 days after received payment.
Free shipping for all orders from EUR 500.-, otherwise these conditions apply:
Should your country not be on the list below, please send us an E-Mail with your inquiry.
Oversized goods: For items such as Stand Up Paddle Boards, Surfboards or Paddles we will get you an individual quote. Please inquire.
Estimated delivery time: 1 – 4 days after payment
Belgium, Luxemburg, Netherlands, Austria
Shipping costs: EUR 4.95 up to order value EUR 500.00
Shipping costs: EUR 4.95 up to an order value of EUR 500.00
Conditions: Invoices for deliveries to Switzerland include the legal German VAT, which is non-refundable. Furthermore, additional charges for customs clearance have to be paid by the purchaser for deliveries to Switzerland.
Shipping cost: EUR 6.95 up to order value EUR 500.00
France, Great Britain, Italy, Poland,
Sweden, Slovenia, Spain, Czech Republic
Shipping costs: EUR 9.95 up to an order value of EUR 500.00
Island surcharge: An additional surcharge of EUR 12.00 applies to these destinations: Balearic Islands Zip Code 07000 – 07999. A surcharge of EUR 31.00 applies to these islands: Canary Islands Zip Code 35000 – 35999, 38000 – 38999
Shipping Exclusions: Due to the special status we do not deliver to these Zip Codes: 51000-51999 (Ceuta), 52000- 52999 (Melilla)
Romania and Hungary
Shipping cost: EUR 12.95 up to order value EUR 500.00
Estland, Lettland, Littauen,
Norway, Portugal, Slovakia
Shipping cost: EUR 14.95 up to order value EUR 500.00
Shipping cost: EUR 16.95 up to order value EUR 500.00
Shipping cost: EUR 19.95 up to order value EUR 500.00
Shipping cost: EUR 35.00 up to order value EUR 500.00
Shipping cost: EUR 65.00 up to order value EUR 500.00
Albania, Bosnia and Herzegowina, Iceland, Croatia, Mazedonia,
Malta, Montenegro, Serbia, Cyprus
Shipping cost: EUR 72.00 up to order value EUR 500.00
Method of shipping
All our packages are being sent by GLS Delivery Company, larger Volumes are being sent by Freight Forwarders, Stickers and Magazines by regular mail.
Germany 1 – 2 business days: Your order will be processed immediately after payment is received. All orders with payment prior to 12:00 will be shipped on the same day (only available for payments received by Credit Card or PayPal). All other orders will be shipped after payment is received.
International 1 – 4 business days if payment is received prior to 12:00 and paid by Credit Card or PayPal.
Islands: 1 – 2 business days extra on top of regular delivery time.
Accepted methods of payment
- Credit Card
- PayPal, PayPal Express, PayPal PLUS: PayPal, debit, credit card or payment upon invoice.
- Cash on pick up
- Invoice pre-paid bank transfer
Despite all care, we can’t exclude the possibility of damages caused by the shipping carrier. Please Note: All discrepancies concerning damages caused by transportation must be exclaimed immediately at receipt. (Delivery Driver.)
After, please contact us regarding possible damages. In case you need to return your item, please send us an E-Mail, Fax or contact us via phone. Thank you for your understanding and supportEl coste de envío sólo está disponible si usted tiene algo en la cesta de la compra